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Items in GOFFT collections are carefully crafted using natural materials and age-old techniques. Note that the handmade nature of each item means that the crafts could differ slightly from the images shown online. Each purchase is truly unique, and as such, small discrepancies in representation is not considered a defect. That's the beauty of a handcrafted item.

GOFFT items come from all around the world – we work with different artisanal producers in various countries, so colors and materials may differ from one another. Pieces convey the narrative of their hand work and the story of their respective brand, sharing a small piece of their identity and the origin that they came from. GOFFT seeks out handmade products that are meaningful for their beauty, as well as the change they create for the artisans who crafted them. 

We seek to supply all the necessary tools for customers to clearly envision products as they will appear in your home. In the unfortunate scenario that you have received a defective or incorrect item, please contact us at info@gofft.com 14 days from the day you received the parcel.